Text messages
Appointment confirmation text template
A quick confirmation text turns a loose plan into a firm appointment. It also gives the customer an easy way to speak up if something changed on their end.
When to use it
Use it right after you book an appointment, and again the day before.
Copy and paste
Hi [Name], confirming your appointment with [Business] on [Date] at [Time] for [service]. Reply YES to confirm or call [Phone] if you need to change it. See you then.
Tips
- Include the date, time, and what the visit is for.
- Give a simple way to confirm and a way to reschedule.
- Send one at booking and one the day before.
- Keep your phone number in the message so they never have to look it up.
Cadrey can send this for you, in your brand voice, at the right moment, and only after you approve it.
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