Solution
Automatic reminders that customers actually read
A quick reminder is the difference between a customer who shows up ready and one who forgot entirely. Cadrey sends reminders automatically at the times you choose, by text and email. Your customers stay informed and your day runs on schedule.
The problem
Sending reminders by hand is one more task that gets dropped when you are busy. Skip it, and customers forget, arrive unprepared, or miss the appointment altogether. Doing it manually for every booking is tedious and easy to let slide on the days you need it most.
With Cadrey
Cadrey handles reminders for every appointment without you lifting a finger. Customers get a clear, timely note about when and where, plus anything they need to prepare. They arrive on time and ready, and your schedule stays predictable.
How Cadrey does it
- 1
Choose when reminders should go out for each appointment.
- 2
Cadrey sends them automatically by text or email.
- 3
Include any prep details the customer needs beforehand.
- 4
Customer responses are captured on the contact record.
Common questions
Can I customize the reminder timing and message?
Yes. You set how far ahead each reminder goes out and what it says, including any prep instructions for the customer. Once configured, Cadrey applies it to every booking automatically, so you get consistent reminders without setting them up one appointment at a time.
Do reminders go by text, email, or both?
Both are available, and you can choose per customer or per appointment type. Text tends to get read fastest, while email is useful for longer details. Sending on the channel your customers actually check is what makes the reminder do its job.
What if a customer replies to a reminder?
Their reply is captured on their contact record in your CRM, and the AI team can respond to common questions or help them reschedule. You see the exchange in one place, so a reminder can turn into a real conversation when the customer has a question.
Built on frontier models from OpenAI and Anthropic. Cadrey shows its work, never fakes an answer, and you decide how much it runs on its own.
Ready to get your time back?
Start free today. Your AI team is up and running within minutes, while you retain total manual control over every single move.